Refund & Cancellation Policy

Refund & Cancellation Policy

This policy applies to all registrations and payments made on www.sahodayajammu.com for events organised by Jammu Sahodaya School Complex. Please read it carefully before making a payment.

1. No cancellation or refund by participants

All registration fees are non-refundable. Once a registration is confirmed, it cannot be cancelled by the participant, and no refund will be issued for cancellation, non-attendance or partial attendance.

2. No transfer of registration

Registrations and event passes are non-transferable. A pass cannot be transferred to another person or to another event.

3. Cancellation by Jammu Sahodaya

If an event is cancelled by Jammu Sahodaya, registered participants will receive a full refund of the registration fee (or as decided by the management). If an event is postponed, the registration will remain valid for the new date.

4. Duplicate or failed payments

If you are charged twice for the same registration, or your account is debited but the registration is not confirmed, write to us within 7 days of the transaction with the transaction ID. After verification, the extra or failed amount can be refunded.

5. Refund processing time

Approved refunds are processed within 10–15 working days and credited to the original payment method. The time for the amount to reflect in your account may vary depending on your bank.

6. How to contact us

For any payment or refund query, contact:

Jammu Sahodaya School Complex
Email: sahodayajammu@gmail.com